Shipping Terms & Conditions
Shipping Options
We send our items out in plain dark mailing bags. All items are sent out using Royal Mail. Details of each service offered can be found below.
UK Shipping
Signed For 1st Class
Signed For 1st Class provides quick, efficient delivery across the UK. Royal Mail aim to deliver 1st Class items the next working day (including Saturday). The Signed For service requires a signature on delivery.
Europe, USA and Rest of World Shipping
International Tracked & Signed
International Tracked & Signed items are tracked in the UK and overseas with online confirmation of delivery provided. The item is only handed over once it has been signed for but we cannot provide a copy of the signature captured on delivery. International Tracked & Signed items are tracked in the UK and overseas. You can view progress of your item online right through to delivery.
Shipping Terms and Conditions
1.1 We use Royal Mail for UK deliveries.
1.2 For 1st Class delivery, our process is to prepare your order and despatch on the next working day [Monday to Friday], which means that you receive your order within 2 to 5 days.
1.3 We will use all reasonable endeavours to ensure these times are met, but cannot be held responsible for despatched parcels delayed by third parties, for example due to poor weather conditions.
1.4 We will not be held responsible for lost or damaged items from orders using the 1st Class shipping option. We will not replace lost items from orders using the 1st Class shipping option.
International Shipping Terms and Conditions
1.1 We use Royal Mail for International deliveries.
1.2 International orders are processed and sent the next working day.
1.3 We will use all reasonable endeavours to ensure these times are met, but cannot be held responsible for despatched parcels delayed by third parties, for example due to poor weather conditions.
1.4 All international customers will receive a tracking email to show the progress of their order.
1.5 When ordering goods from our site for delivery overseas you may be subject to additional import duties and taxes, which are levied once the order reaches the specified destination. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be.
1.6 If you do not receive your order within 30 days, please contact us on store@scottxxx.com or call us on +44 (0) 161 818 8383
